The customer service position takes a special type of person. It's highly stressfull, unrewarding and repetitive. If you enjoy being screamed out and berated for things out of your control for 8 hours a day, then this is the job for you.
On the other hand, the company itself is great to work for. They have great benefits, amazing pay, and a reallt good work atmosphere. There is always something going on. The training is beyond compare. I learned so much in the year i was there. Unfortunately, i could not handle the stress.